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Author Topic: Shipping RU918880667CN
fabio88
Beginner
Posts: 28
Post Shipping RU918880667CN
on: May 9, 2019, 04:58
New Topic

Hi,can you check please my shipping RU918880667CN, after a month package has not arrived to Italy.
I have also noticed that lately shipments by china post are slower.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Shipping RU918880667CN
on: May 10, 2019, 04:20
New Topic

RU918880667CN was sent to airline on April 15.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach Italy. Once the parcel arrives Italy, Italy Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
fabio88
Beginner
Posts: 28
Post Re: Shipping RU918880667CN
on: May 14, 2019, 08:17
New Topic

can you tell me if the package is already in Italy or not?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Shipping RU918880667CN
on: May 14, 2019, 08:44
New Topic

We only know the parcel has not entered into Italy Post system. it might be outside Italy , might have arrived Italy but not released by Italy customs.

Once ItalyPost gets the parcel from Italy customs, you can track the parcel in Italy post website with local location.
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