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Author Topic: Where is my parcel ?
Amirhossei-
nazimirad
Newbie
Posts: 1
Post Where is my parcel ?
on: October 6, 2019, 05:55
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Hi. I ordered a laptop from Alibaba.com and the seller gave me this tracking number (Rv172892509cn). It is now two weeks. I can't find any update about its status and it seems that it is stocked in Shenzhen. Please help me.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my parcel ?
on: October 6, 2019, 08:34
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http://track-chinapost.com/result_china.php?order_no=RV154070767CN shows the number RV172892509CN was sent to airline on Sep 21.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Russia Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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