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Author Topic: RV514058905CN
Irshuu
Newbie
Posts: 3
Post RV514058905CN
on: December 24, 2020, 11:58
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Hi. I see my parcel with no. RV514058905CN is moving around in Beijing for over a month now. Is this normal? What should I do?
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: RV514058905CN
on: December 24, 2020, 20:57
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http://track-chinapost.com/result_china.php?order_no=RV514058905CN shows the parcel was rejected by Beijing airport safety check point for many times, what is inside?
Irshuu
Newbie
Posts: 3
Post Re: RV514058905CN
on: December 24, 2020, 20:58
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There are two hats inside.
chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: RV514058905CN
on: December 24, 2020, 21:08
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The parcel was in a big shipping container. Unfortunately some parcels in the same container have battery or other dangerous item and triggered safety reject. So China Post has to remove these item from container. As that container has so many bad item inside, one time remove can not clear all of them, China Post then has to send the container to scan machine again and again. That is why your parcel is rejected again and again.

If your parcel has only hat inside, it will eventually pass the scan. It just takes time.
Irshuu
Newbie
Posts: 3
Post Re: RV514058905CN
on: December 24, 2020, 21:09
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Thank you for your help.

If this problem does not get solved is there anything I can do?

chinapostv-
olunteer
Administrator
Posts: 46195
Post Re: RV514058905CN
on: December 25, 2020, 00:11
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Quote from Irshuu on December 24, 2020, 21:09
Thank you for your help.

If this problem does not get solved is there anything I can do?

you can open dispute to seller for refund.
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