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Author Topic: RN252767120GB
mike_1953
Newbie
Posts: 3
Post RN252767120GB
on: January 10, 2020, 09:46
New Topic

Hi. I returned an item to china with the tracking ref RN252767120GB .

I am told the package was refused by the company I returned it to. Do you know why?

Then

China post site say the package was sent back to me on 25/12/2019.
While Royal Mail says it was sent back on the 16/12/2019.
Please could you supply more information about it.

I need this information to make a PayPal Claim.

Thanks in advance.
Mike.
mike_1953
Newbie
Posts: 3
Post Re: RN252767120GB
on: January 20, 2020, 08:45
New Topic

Hi.
Any news on my parcel, RN252767120GB, would be appreciated!
2019-12-19 13:57:33 Dispatched from Office of ExchangeGuangzhou
2019-12-20 16:57:00 Departure from Regional Sorting CenterGuangzhou
2019-12-21 21:44:40 Arrival at Regional Sorting CenterShanghaiCity
2019-12-25 08:01:32 Handed over to AirlinesShanghaiCity

Thanks.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RN252767120GB
on: January 20, 2020, 08:57
New Topic

I believe the return is because receiver does not want this parcel. You can talk PayPal and require refund. PayPal will grant you refund as long as you can show the parcel arrived destination, no need to confirm that the seller received or not.
mike_1953
Newbie
Posts: 3
Post Re: RN252767120GB
on: January 20, 2020, 09:28
New Topic

Thanks.
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