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Author Topic: Parcel stuck or lost ?
Elvis59
Newbie
Posts: 12
Post Parcel stuck or lost ?
on: November 17, 2019, 09:15
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My Parcel LO384744508CN is not trackable anymore.
Depending on what program i use ist says:
Nov. 2nd: Left Hangzhou, going to Frankfurt am Main, Germany

But if I track the parcel online I get The information that it has been returned by security reason at Nov. 6th but directly sealed exported and is handed over to airline for shipping at Nov. 07th. in Shanghai. Since than there is no movement anymore.
Were is my parcel stuck ? Any ideas ?

Greets
Andy
chinapostv-
olunteer
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Posts: 14462
Post Re: Parcel stuck or lost ?
on: November 17, 2019, 13:53
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LO384744508CN was rejected by airport safety check point for twice. Not sure the reject is a mistake or not. China Post sent it to airport again on Nov 7. So far no further update. Normally no news is a good news which means your parcel should have passed safety scan and is on the way to Germany.

Next stage will be 10 to 20 days black out time which has no information. During such stage, parcel is transit through many airports between China and Germany and then waiting for Germany customs clearance.

After parcel passes Germany customs, Germany Post website will show arrival info, then you will get the parcel in about 1 week.
Elvis59
Newbie
Posts: 12
Post Re: Parcel stuck or lost ?
on: November 17, 2019, 15:13
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Okay, thx...est. arrival should be today the 17th.....but I guess it will be much later.....
I don`t understand, why it was rejected by security twice, because it`s a 12" Action Figure no weapon or something else. But, hm, I will be patient and wait for further notice
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