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Author Topic: Package gone wrong ?
Elvis59
Newbie
Posts: 12
Post Package gone wrong ?
on: October 18, 2019, 12:04
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EQKML8110334172YQ was released from Customs, DEU at Oct. 16
Now it is handed over to Post/UK DEU
Today 18th it is marked as beeing in London, DEU and is transported to country of destination.

Is there something going wrong, because London is not in Germany (DEU) or will it be send now from GB to Germany (DEU) ?

Thx for answer

Elvis59
chinapostv-
olunteer
Administrator
Posts: 46756
Post Re: Package gone wrong ?
on: October 19, 2019, 02:46
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EQKML8110334172YQ is not from China Post. It is shipped trough a private company called EQuick. eQuick then used Netherlands Post to send it to Germany again. Its real netherlands Post tracking number is UD252358403NL.

It seems that your seller printed wrong country in the parcel. You need open dispute to seller for refund.
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