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Author Topic: package, tracking number CP313699068PL
emilia.sze-
pietowska@-
gmail.com
Newbie
Posts: 3
Post package, tracking number CP313699068PL
on: September 3, 2026, 08:25
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Please provide an update on my package, tracking number CP313699068PL. The last update was on July 25th, showing the status as "customs clearance," and there have been no further updates since then. Today is September 3rd; please let me know the current status of the shipment.

user2000
Newbie
Posts: 7
Post Re: package, tracking number CP313699068PL
on: September 3, 2026, 08:59
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CP313699068PL arrived in China on July 27, but the recipient has never made customs clearance.
1)Did you write the recipient's mobile phone number in the parcel?
2)Are you sure the recipient want to make customs clearance and accept the parcel?

emilia.sze-
pietowska@-
gmail.com
Newbie
Posts: 3
Post Re: package, tracking number CP313699068PL
on: September 3, 2026, 09:56
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I did not receive the recipient's phone number, so I wrote to the recipient's business partner in Poland asking them to intervene. Could you please confirm whether the indicated address is a warehouse?

chinapostv-
olunteer
Administrator
Posts: 14772
Post Re: package, tracking number CP313699068PL
on: September 3, 2026, 12:09
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You need ask recipient for his mobile phone before shipping anything to China. Otherwise it will have big problem to make proper customs clearance and delivery. China Post does not care too much about acurate address, If your recipient's mobile phone number is correct, delivery can be made even if the address has a little bit problem.

emilia.sze-
pietowska@-
gmail.com
Newbie
Posts: 3
Post Re: package, tracking number CP313699068PL
on: September 4, 2026, 12:18
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Good morning, I have obtained the recipient's full details; could you please confirm whether it will be possible to contact him?
Recipient: Sandy + win-winfulfillment
CHN: SNG092711
Phone: 17758231352
Address Line 1: No. 160 Nijiayan Road
Address Line 2: Jiangbei District
City: Ningbo
State/Province: Zhejiang
Postal Code: 315000
Country: China
[email protected]

chinapostv-
olunteer
Administrator
Posts: 14772
Post Re: package, tracking number CP313699068PL
on: September 4, 2026, 17:02
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If the recipient doesn't reply your email or phone call, none else can do it for you.

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