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Author Topic: My Parcel in different country
ivirzivir
Beginner
Posts: 26
Post My Parcel in different country
on: May 15, 2020, 00:34
New Topic

Hello, I was expecting a parcel from China to Turkey

CP378169603CN

It should come to Turkey however it now seems in Italy. Why is it in Italy? Did it go to wrong country?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: My Parcel in different country
on: May 15, 2020, 00:42
New Topic

CP378169603CN destination is Turkey. It transits through Italy.

ivirzivir
Beginner
Posts: 26
Post Re: My Parcel in different country
on: May 15, 2020, 00:53
New Topic

Thank you. I want to ask you another parcel. RE030298282CN

It looks it is still in China since 12 march. How long would it take? I have extra long protection time, around 90 days left now. But I don't want to wait months and months. When should I open dispute?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: My Parcel in different country
on: May 15, 2020, 00:57
New Topic

RE030298282CN is still in Shenzhen. It is difficult to predict arrival time. You can open dispute now if you feel it is necessary.

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