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Author Topic: my order has been delayed for over a month!
ellitakis
Beginner
Posts: 28
Post my order has been delayed for over a month!
on: June 13, 2017, 06:44
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Hello,

I made this order, at Aliexpress site, on April 26, 83613181134741. The seller shipped my order on 8th of May, via China Post Registered AirMail. The tracking number is RF698135425CN.

My order hasn't arrived and i want to ask you this: Is something wrong about my order? and
How many days i have to wait until i can open a dispute so as to ensure the return of my money?

I'm waiting for your quick reply!

Thank you, Elisavet from Greece
ellitakis
Beginner
Posts: 28
Post Re: my order has no tracking informations for a month!
on: June 13, 2017, 09:41
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Quote from ellitakis on June 13, 2017, 06:44
Hello,

I made this order, at Aliexpress site, on April 26, 83613181134741. The seller shipped my order on 8th of May, via China Post Registered AirMail. The tracking number is RF698135425CN.

My order hasn't arrived and i want to ask you this: Is something wrong about my order? and
How many days i have to wait until i can open a dispute so as to ensure the return of my money?

I'm waiting for your quick reply!

Thank you, Elisavet from Greece

chinapostv-
olunteer
Administrator
Posts: 45953
Post Re: my order has been delayed for over a month!
on: June 13, 2017, 14:34
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shipping time to Greece can take up to 8 weeks, your parcel is still in normal time frame, not necessarily lost. But if your seller protection is expiring, you should ask seller extend protection, if seller does not response, then open dispute.
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