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Author Topic: Is my package lost ?
Gexi
Newbie
Posts: 8
Post Is my package lost ?
on: March 11, 2019, 06:11
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Its been more than 21 days since my package was handed to airline, and it still didn't left china LF485991358CN

I know its not in customs, becuase i am from a small country that scans every package before its handed to customs for inspection and even then it passes customs in max 2 hours.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Is my package lost ?
on: March 11, 2019, 06:51
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http://track-chinapost.com/result_china.php?order_no=LF485991358CNshows the number was sent to airline on Feb 19.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline in China" during this 2 to 6 weeks period.

Once it passes import customs clearance, Slovenia Post will scan and update its new location for China Post database and you will see new status.
Gexi
Newbie
Posts: 8
Post Re: Is my package lost ?
on: March 11, 2019, 10:27
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Thats why i am asking, since it already been a lot more than 10 days since it was sent to airlines.

As explained in my original post, here in slovenia we handle packages diffrently, customs inspection is done by Slovenian post. So the package is scanned as soon as it arrives in Slovenia and before its handed to import customs.

So a scenarion that the package might be waiting in import customs warehouse without tracking showing that is immposible.

Also i called Slovenian post and they said the same, that the package is still in China according to tracking data and they didn't recive it yet and that all packages are scanned and database statuts updated before they are handed to customs office for inspection.
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