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Author Topic: İs it lost
gkslgny
Newbie
Posts: 13
Post İs it lost
on: March 26, 2019, 13:53
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my order didn't last so long. I wonder if it may be lost
RX433931447CN

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: İs it lost
on: March 26, 2019, 16:59
New Topic

http://track-chinapost.com/result_china.php?order_no=RX433931447CN shows the number was sent to airline on Feb 23.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Turkey Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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