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Author Topic: Why is my status wrong?
deanpwr
Newbie
Posts: 11
Post Why is my status wrong?
on: April 27, 2020, 18:14
New Topic

Hello I need some info on a package iv ordered. It has updated today saying delivered but it was to the wrong address. The tracking number is LO967670112CN. Can you please help me with this?

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Why is my status wrong?
on: April 27, 2020, 18:18
New Topic

LO967670112CN was delivered by Spain Post(correos spain) on April 27. Spain Post makes delivery on the address printed on the parcel. If you believe the delivery is sent to other address, it has two possible reasons:
1)Your seller gave other people's tracking number to cheat your money.
2)Your seller printed wrong address in the parcel.

You need open dispute to paypal/aliexpress and claim refund.

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