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Author Topic: Where is my package
Bob246
Newbie
Posts: 1
Post Where is my package
on: July 3, 2020, 14:52
New Topic

LX113307937CN

My package has been stuck on handed over to airline since may 20th. What is going on can someone please help

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package
on: July 4, 2020, 03:46
New Topic

http://track-chinapost.com/result_china.php?order_no=LX113307937CN shows the package was received on April 29 and has been waiting for a plane to UK since May 20. According to http://track-chinapost.com/?p=976 it takes about 53 days to arrive UK after China Post received the package, but some packages took 123 days to arrive. Just be patient and watch for your buyer protection period and ask for an extension if it is running out soon. You can also open dispute for a refund if it is expiring

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