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Author Topic: Where is my package?
sali_67
Newbie
Posts: 1
Post Where is my package?
on: October 1, 2019, 09:56
New Topic

Hi,
I have ordered a package from MerchVD website with the LL657251625CN track number and now is more than a month that I have not received that, and it stuck in Frankfort
What should I do?
chinapostv-
olunteer
Administrator
Posts: 46653
Post Re: Where is my package?
on: October 2, 2019, 12:44
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LL657251625CN arrived Germany Post on Aug 25 but failed delivery. Not sure failure reason, but normally it is caused by wrong address printed by shipper. The parcel was returned to China on Sep 5. You can not get this parcel anymore.

If you paid with paypal/ali express, you need open dispute for refund.
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