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Author Topic: where is my order?
caroldx
Newbie
Posts: 1
Post where is my order?
on: February 6, 2020, 14:49
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In December i ordered from aliexpress. My parcel still hasn't arrived, while all the others have been delivered 3 weeks ago. I also haven't received any tracking updates since the 13th of January. Are you able to tell me where my package is?

The tracking number is RP872120985CN

Thank you in advance. :)

chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: where is my order?
on: February 6, 2020, 18:48
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http://track-chinapost.com/result_china.php?order_no=RP872120985CN shows the parcel was sent to airline on Jan 13.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Parcel from China to Belgium normally will take about 2 to 6 weeks. You need wait some more time. Once parcel arrives Belgium, Bpost website will show its local arrival information.

If your buyer protection is expiring, you need ask seller extend protection or open dispute for refund.
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