China Post Forum

Have a question about your parcel?
Pick a forum and start a new topic — our volunteers usually reply within 24 hours.
✍️ Write New Post

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Update on UJ312260173CN
khenning8
Newbie
Posts: 2
Post Update on UJ312260173CN
on: July 14, 2020, 14:46
New Topic Log in / Register to reply

Hello,

I made a purchase on April 16. This has been showing in transit with the last update May 19 "Arrive at secondary processing center". Your site says it transferred to USPS, but I need the corresponding USPS tracking number - can you please help??

K.Henning

admin
Pro
Posts: 1067
Post Re: Update on UJ312260173CN
on: July 14, 2020, 19:52
New Topic Log in / Register to reply

http://track-chinapost.com/result_china.php?order_no=UJ312260173CN shows the parcel arrived USA on May 19. It has passed 2 months, if you have not got this item, it must be lost.

You need open dispute to seller for refund.

khenning8
Newbie
Posts: 2
Post Re: Update on UJ312260173CN
on: July 15, 2020, 16:07
New Topic Log in / Register to reply

They keep saying I need to "go to my local post office" to collect the item (which is ridiculous. I live in Seattle and the package just says it "arrived in San Francisco"). If they won't issue a refund I will dispute through my credit card.

Pages: [1]