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Author Topic: Tracking Number: LO584989130CN
jaykrishna-
[email protected]
om
Newbie
Posts: 2
Post Tracking Number: LO584989130CN
on: February 3, 2020, 19:10
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Hi there,

I have ordered an item online 3 months ago and when it reached the destination country(Canada), it got returned back due to wrong address. When I check the current status now, the shipment been sent back to sender.

When can I expect back my shipment else, what is the procedure for refund??
Thanks
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Tracking Number: LO584989130CN
on: February 3, 2020, 20:35
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Canada Post has sent it back to China , you will not get this parcel anymore.

You need ask seller send you another one and remind him to print correct address. If seller can not response to your request, you need open dispute to paypal/aliexpress for refund.
jaykrishna-
[email protected]
om
Newbie
Posts: 2
Post Re: Tracking Number: LO584989130CN
on: February 4, 2020, 23:25
New Topic

Even I have sent an email long time back to seller but no response yet. How can I report this issue to Paypal as my amount been deducted by Paypal.
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Tracking Number: LO584989130CN
on: February 4, 2020, 23:29
New Topic

you can go to PayPal ->tool->resolution center to open dispute for refund.
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