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Author Topic: Tracking number information
Kamran5555-
5
Newbie
Posts: 3
Post Tracking number information
on: December 2, 2018, 01:53
New Topic

I have made order and got this tracking number RP114133897CN but tracking information is not updated. Kindly check and let me know where is my package currently??
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: Tracking number information
on: December 2, 2018, 02:30
New Topic

http://track-chinapost.com/result_china.php?order_no=RP114133897CN shows only result "shipping notice received from seller". This means your seller applied a tracking number from China Post, but never actually shipped anything.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to paypal/aliexpress against fraud.
Kamran5555-
5
Newbie
Posts: 3
Post Re: Tracking number information
on: December 2, 2018, 11:46
New Topic

How much days it takes to update tracking information? Because aliexpress assistant said that product is already sent but ship information is not updated. If it won't update before 8dec then you can open dispute. So tell me what should i do?
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: Tracking number information
on: December 2, 2018, 12:05
New Topic

now you can only follow aliexpress instruction and wait by Dec 8. You should still push seller to ship the goods immediately. Tell him if you can not track real shipment info by Monday, you will leave him negative feedback on shipment speed.
Kamran5555-
5
Newbie
Posts: 3
Post Re: Tracking number information
on: December 2, 2018, 12:32
New Topic

Thank you so much for helping me. Do one favor more. Could you tell me about my this product UN057638342CN. I have made payment of this product and it also has tracking problem and seller behaviour is too bad and never got my package and i got refund but actually i want to know what happen with it?
chinapostv-
olunteer
Administrator
Posts: 46105
Post Re: Tracking number information
on: December 3, 2018, 09:57
New Topic

UN057638342CN is a very old parcel which was shipped in August. If you have not got it, it should be lost. As you have got your money back, No need waste time on it.
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