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Author Topic: Tracking Information
Keondra
Newbie
Posts: 1
Post Tracking Information
on: May 13, 2020, 15:39
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I would like to know if there's any updated information for my package. The tracking number is LY141320191CN Thank you
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Tracking Information
on: May 13, 2020, 18:56
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http://track-chinapost.com/startairmail.php shows LY141320191CN was shipped from Hangzhou to USA on April 16. It was delayed in Hangzhou airport for one month and failed catching flight.

China Post sent it to Shanghai airport on May 6. It is still in Shenzhen.

coronavirus has cancelled 90% international airlines from china since early Feb. China Post highly depending on international passenger flight to send parcel oversea. So it is not strange that many parcels are delayed in the airport warehouse without moving. Your parcel might wait some more time until the covid-19 crisis ends.

If your buyer protection is expiring, you need open dispute to claim refund first. You can pay back to seller after receiving parcel in future.
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