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Author Topic: tracking a package
alan-
bruckner
Newbie
Posts: 2
Post tracking a package
on: November 5, 2019, 19:55
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received an email with a tracking number LW772386588CN from CatalinaraBlauve saying the package is on its way but when I put that number in, no further info is avail... is there another site, I should be running that tracking number through to find out the delivery date?
chinapostv-
olunteer
Administrator
Posts: 14383
Post Re: tracking a package
on: November 6, 2019, 03:06
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http://track-chinapost.com/result_china.php?order_no=LW772386588CN shows the parcel was shipped From China Post Chengdu office to US on Oct 25.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Chengdu ,China or customs warehouse in ,US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
alan-
bruckner
Newbie
Posts: 2
Post Re: tracking a package
on: November 13, 2019, 12:32
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tracking number LW772386588CN from CatalinaraBlauve arrived yesterday but is not what I ordered.. I ordered:
Hydraulic Wheel 4 Piece Set and Storage Rack

but received (6) small stick on hooks.. I can send a photo of what I received if you need?
chinapostv-
olunteer
Administrator
Posts: 14383
Post Re: tracking a package
on: November 13, 2019, 14:29
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Obviously you are scammed. Your seller did not ship the goods you have ordered. He/She is a cheater.

You need open dispute to paypal/aliexpress or your bank against fraud.
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