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Author Topic: Three Packages Check In
Laowai51
Newbie
Posts: 10
Post Three Packages Check In
on: August 6, 2020, 21:17
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I am still waiting on three packages that I shipped from China to the US. Can I get an update for where each one is?

Cp398138375CN
Cp398138239cn
Cp398138035cn (this one is concerning because I shipped it with another box and the other one arrived but this one didn't it also shows up at "expired" when using other tracking websites)

Thanks!
cphelper
Pro
Posts: 423
Post Re: Three Packages Check In
on: August 7, 2020, 03:51
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http://track-chinapost.com/result_china.php?order_no=CP398138375CN shows the parcel was handed over to airlines on Jul.9 in Shanghai, It is still waiting for the flight space to USA.

http://track-chinapost.com/result_china.php?order_no=CP398138239CN shows the parcel was handed over to airlines on Jun.26 in Shanghai, It is still waiting for the flight space to USA.

http://track-chinapost.com/result_china.php?order_no=CP398138035CN shows the parcel was handed over to airlines on May.29 in Shanghai

Because of the Corounavirus epidemic, most international flights in China has been canceled, so the parcel should be take a long time for getting the airlines space. suggest you wait patiently,and watch for your buyer protection period, if it will expiring, you must ask the seller or website which you bought the item to extend protection or open dispute for refund.
Laowai51
Newbie
Posts: 10
Post Re: Three Packages Check In
on: August 7, 2020, 11:28
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There is no "seller" in this case. I shipped them from shanghai when I had to move back to the US. If China Post lost my things, what are my next steps? Do I open a dispute with them?

What does it mean when the tracking number has "expired"? Did it take too long to update? Will I be able to track it even if it does move?

Thank you
admin
Pro
Posts: 1067
Post Re: Three Packages Check In
on: August 7, 2020, 23:38
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Are your three parcels very heavy(>2kgs). If this is the case, the parcel might finally transit through sea. The processing time of such CP***CN parcel will take 3 to 6 months . You need a lot of patient. They will arrive USA, no need worry(but you can not see any update during such 3 to 6 months transit time).

Once parcel arrives USA, http://www.usps.com or http://track-chinapost.com/startusa.php will show sorting and delivery status in USA.
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