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Author Topic: Stuck in Chinese customs
Zormin
Newbie
Posts: 2
Post Stuck in Chinese customs
on: August 29, 2019, 05:22
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Hello,

It looks like my package LY850255654SE has been stuck in Chinese customs for over a month. Do you know what is happening?

Thank you!
chinapostv-
olunteer
Administrator
Posts: 14437
Post Re: Stuck in Chinese customs
on: August 30, 2019, 03:41
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LY850255654SE arrived China customs on Jul 28 but never has entered into China Post system. Normally this means the parcel is lost in China customs.

You need file investigation with Sweden Post and claim lost parcel compensation.
Zormin
Newbie
Posts: 2
Post Re: Stuck in Chinese customs
on: August 30, 2019, 05:20
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That was not the answer I was hoping for. Thank you for your help.
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