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Author Topic: Status on order
Matchur
Newbie
Posts: 2
Post Status on order
on: May 7, 2020, 04:37
New Topic

order #LY211713277CN was just wondering if there was any way I could see the weight of the package being shipped. Pretty sure I got scammed because its shipping via China post epacket and the products purchased exceed the weight limit of epacket by alot.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Status on order
on: May 7, 2020, 04:44
New Topic

http://track-chinapost.com/startairmail.php shows LY211713277CN was shipped from china on May 1st. the tracking number is real, But we are not sure if the content is what your ordered.

The parcel was sent to Guangzhou airport on May 4th. It is still in Guangzhou airport waiting for flight space to USA.

Coronavirus has cancelled more than 90% airline space to USA. China Post has serious shipping space shortage. Please wait one or two more weeks to see what will happen.

After parcel arrives USA, USPS website will show arrival info.

If your buyer protection is expiring, you can open dispute to PayPal and claim refund .
Matchur
Newbie
Posts: 2
Post Re: Status on order
on: May 7, 2020, 04:52
New Topic

But can you see a weight of the package that was shipped? I can't find any information on the specifications of the package or anything.

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Status on order
on: May 7, 2020, 04:56
New Topic

Unfortunately China Post does not disclose the weight of each package to public. In fact, China Post does not even record the weight in the computer database. Only shipper knows the weight.

Theoretically China post will not accept ePacket parcel over 2kgs . However, in practice, some branch manager will accept a little bit overweight ePacket parcel.

But any parcel over 3 kgs will 100% be rejected.
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