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Author Topic: Shipping ETA/Bad seller
Cameron34
Newbie
Posts: 3
Post Shipping ETA/Bad seller
on: April 18, 2020, 21:27
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I purchased an item from SpaceFlagNovelty on March 22nd and my item has still not arrived yet. I have been in contact with them and they stated that my package was in the United States, but on my tracking sources it says it is still in Guangzhou. I am curious as to when I can expect my item and whether or not to ask for a refund. Or if it is possible the seller is not legit. My tracking number is LY044986919CN
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Shipping ETA/Bad seller
on: April 18, 2020, 21:30
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http://track-chinapost.com/startairmail.php shows LY044986919CN was just shipped from Guangzhou to USA on mar 24. It is still in Guangzhou airport.

Coronavirus has cancelled more than 90% airline space to USA. China Post has serious shipping space shortage. Not sure when it can catch flight from Guangzhou. Please wait one or two more weeks to see what will happen.

If your buyer protection is expiring, you might need to open dispute to claim your money back first. After you get the parcel in future, then pay back to seller.
Cameron34
Newbie
Posts: 3
Post Re: Shipping ETA/Bad seller
on: May 1, 2020, 01:08
New Topic

Thank you for your response. I have been informed that my package has arrived, but I have contacted the delivery service and they said that it was delivered to a completely different address. What should I do?

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Shipping ETA/Bad seller
on: May 1, 2020, 01:29
New Topic

LY044986919CN is still in China, has not arrived USA yet. You need wait some more time. Who told you the item has arrived? He is misleading.
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