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Author Topic: Shipment couldnt be delivered
Johnalv1
Newbie
Posts: 3
Post Shipment couldnt be delivered
on: August 2, 2019, 00:03
New Topic

RE: Tracking # LT957912429CN
My name is Johnetta Mills

I am contacting you regarding my package that was unable to be delivered on 8/1/19. The Delivery Zip Code should have been 80237 instead of 80207.

The complete address is:
Johnetta Mills
5872 E Ithaca Place #103
Denver, CO 80237.

Please let me know when I can expect the package to be redelivered. Or let me know what I where I may pick the package up.

Thank you!
Johnetta Mills

chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: Shipment couldnt be delivered
on: August 2, 2019, 00:08
New Topic

Unfortunately you can not change anything after parcel is shipped. Who made the mistake? If you believe your seller printed wrong zip code, you should file dispute for compensation.

As per usps.com , LT957912429CN was returned to shipper on Jul 31. I am not sure if you can stop return and go to USPS to pickup the parcel.

Johnalv1
Newbie
Posts: 3
Post Re: Shipment couldnt be delivered
on: August 2, 2019, 00:15
New Topic

Thank you! The mistake was mine. Can you give me instructions for contacting the shipper so that the shipment can be reshipped to me once they receive it back.

Johnalv1
Newbie
Posts: 3
Post Re: Shipment couldnt be delivered
on: August 2, 2019, 00:20
New Topic

Or will my account be credited if I can't receive the package?

chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: Shipment couldnt be delivered
on: August 2, 2019, 00:25
New Topic

We don't know who is your shipper. If you ordered the goods from Aliexpress/Ebay/Amazon, you can use their messaging system to contact seller(shipper) for solution.

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