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Author Topic: Shipment cancelled
MiguelC
Newbie
Posts: 3
Post Shipment cancelled
on: September 7, 2019, 23:22
New Topic

I have a shipment from China to México.
Its been more than 4 weeks.
Now it appears as “cancelled”.
What is going to happen with my package?
The tracking number is: LS 004298298CN

Thanks a lot.

Miguel Castruita

chinapostv-
olunteer
Administrator
Posts: 46653
Post Re: Shipment cancelled
on: September 8, 2019, 05:24
New Topic

USPS.com shows LS004298298CN arrived WOODBRIDGE, VA 22192 on Aug 8. None claim the parcel, so it was returned to shipper. You can not get this parcel anymore
MiguelC
Newbie
Posts: 3
Post Re: Shipment cancelled
on: September 8, 2019, 16:17
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The final destination was Tijuana, Mexico. How am I supose to claim a parcel in Virginia, EEUU? My postal code is 22195 in Tijuan as is written in the mailing adress, not 22192 in Virginia, EEUU.
chinapostv-
olunteer
Administrator
Posts: 46653
Post Re: Shipment cancelled
on: September 8, 2019, 16:42
New Topic

LS004298298CN destination is not Mexico, it is to USA. I believe your seller printed wrong address in the parcel, that is why it was returned back.

If you paid with PayPal/Ali express, you need open dispute for refund.
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