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Author Topic: Shipment cancelled
MiguelC
Newbie
Posts: 3
Post Shipment cancelled
on: September 7, 2019, 23:22
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I have a shipment from China to México.
Its been more than 4 weeks.
Now it appears as “cancelled”.
What is going to happen with my package?
The tracking number is: LS 004298298CN

Thanks a lot.

Miguel Castruita

chinapostv-
olunteer
Administrator
Posts: 14438
Post Re: Shipment cancelled
on: September 8, 2019, 05:24
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USPS.com shows LS004298298CN arrived WOODBRIDGE, VA 22192 on Aug 8. None claim the parcel, so it was returned to shipper. You can not get this parcel anymore
MiguelC
Newbie
Posts: 3
Post Re: Shipment cancelled
on: September 8, 2019, 16:17
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The final destination was Tijuana, Mexico. How am I supose to claim a parcel in Virginia, EEUU? My postal code is 22195 in Tijuan as is written in the mailing adress, not 22192 in Virginia, EEUU.
chinapostv-
olunteer
Administrator
Posts: 14438
Post Re: Shipment cancelled
on: September 8, 2019, 16:42
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LS004298298CN destination is not Mexico, it is to USA. I believe your seller printed wrong address in the parcel, that is why it was returned back.

If you paid with PayPal/Ali express, you need open dispute for refund.
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