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Author Topic: RP836087592CN
Angry111
Newbie
Posts: 3
Post RP836087592CN
on: January 9, 2020, 13:07
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Please help me with Information on this parcel: RP836087592CN
The last status update is a month ago:
09.12.2019 Delivered to Airline Zhenghzhou

Could you please find out whether this parcel has left China at all? Or what has happened with it?

Thank you in advance
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: RP836087592CN
on: January 9, 2020, 18:41
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http://track-chinapost.com/result_china.php?order_no=RP836087592CN shows the parcel was sent to airline on Dec 9. It is on the way to Austria , so no need worry.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Austria Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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