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Author Topic: Please help!! UA437645172US
hphoenixla-
ncer
Newbie
Posts: 3
Post Please help!! UA437645172US
on: June 19, 2020, 06:03
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Hi, I shipped a package of 3 stuff toys from USA to a friend in China but since April 28, the status has remained: 'CHINA, BEIJING, Departed -> Your item departed a transfer airport in CAPITAL, BEIJING, CHINA on April 28, 2020 at 2:36 pm. The item is currently in transit to the destination.'

I contacted USPS and they said the package is probably with China Post. I wrote the address in both English and Mandarin. Is there any way to track this package and get further details? Thanks!
chinapostv-
olunteer
Administrator
Posts: 46766
Post Re: Please help!! UA437645172US
on: June 19, 2020, 06:44
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China Post has no arrival record of UA437645172US. This is very weird. It might be lost in Beijing customs. I suggest you contact USPS to file an investigation.
hphoenixla-
ncer
Newbie
Posts: 3
Post Re: Please help!! UA437645172US
on: June 19, 2020, 08:11
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What does it mean if it's lost? USPS said they can't do anything once it is another country :( What else should I do? Please help :((
hphoenixla-
ncer
Newbie
Posts: 3
Post Re: Please help!! UA437645172US
on: June 19, 2020, 14:44
New Topic

Quote from chinapostvolunteer on June 19, 2020, 06:44
China Post has no arrival record of UA437645172US. This is very weird. It might be lost in Beijing customs. I suggest you contact USPS to file an investigation.

Is there any way I can contact any help in customs for this? Thank you!
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