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Author Topic: PLEASE HELP!!!
Dacquire
Newbie
Posts: 1
Post PLEASE HELP!!!
on: August 7, 2024, 04:44
New Topic

Please help someone !!
I am in the USA and I sent a package to china.
Package is going through china post.
Package has been stuck in the same spot since 7/31. It is saying something about paying taxes ? How do I pay the taxes? . I have no idea who to reach out too. What to do. Who to call?!
I need help. Here is the tracking number. CA001277020JE

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: PLEASE HELP!!!
on: August 7, 2024, 16:18
New Topic

CA001277020JE arrived in China customs in Fuzhou on July 31. it is stil waiting for receiver to make customs clearance and duty payment. The delay might be caused by following reasons:
1)The shipper forgot to write receiver's cell phone number in the parcel. China Post needs to send a security code to receiver's cell phone. In many cases, China Post can't even find the receiver without mobile phone number.
If this is your case, you need to ask receiver to call 11185 to contact China Post.

By the way, shipper can't make customs clearance and pay duty.

2)Receiver doesn't want to receive the parcel. So he/she doesn't make customs clearance.
In such case, the parcel will be returned to shipper after 2 to 3 months.

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