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Author Topic: Please help!!!
Manders
Newbie
Posts: 2
Post Please help!!!
on: December 11, 2019, 23:45
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I ordered a package which was posted on 30th November but the package hasn’t left China yet.

Could you please help me locate my package. The tracking number is: LO567117755CN
chinapostv-
olunteer
Administrator
Posts: 14460
Post Re: Please help!!!
on: December 12, 2019, 06:02
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http://track-chinapost.com/result_china.php?order_no=LO567117755CN shows the parcel was shipped by your seller From China Post Guangzhou office to UK on Dec 1.

It is now some middle location between China Post system and Royal Mail system(possibly airline warehouse in Guangzhou ,China or customs warehouse in UK). You can not know exact situation when parcel is in such middle locations.

Now is rush season, Such no-information stage might last 30 to 40 days until Royal Mail gets the parcel from customs. Then Royal Mail website will show its new status with UK location.
Manders
Newbie
Posts: 2
Post Re: Please help!!!
on: December 12, 2019, 15:10
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Thank you so much
chinapostvolunteer for giving me so much more information than I could get from Royal Mail or
China tracking, at least i now
understand the location of the package and the reason for the delay, many thanks
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