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Author Topic: Parcel tracking CS253219133DE
Lamy
Newbie
Posts: 4
Post Parcel tracking CS253219133DE
on: March 24, 2025, 10:54
New Topic

What does that mean?
Item returned from Customs (import)
The parcel needs to be delivered urgently.
There is no update since 16th of March
Please help!
chinapostv-
olunteer
Administrator
Posts: 13700
Post Re: Parcel tracking CS253219133DE
on: March 25, 2025, 06:16
New Topic

CS253219133DE is in China Post Donguang office. Please ask receiver go to 东莞市桥头揽投部 to pickup the parcel asap. Otherwise it will be returned to Germany.
Lamy
Newbie
Posts: 4
Post Re: Parcel tracking CS253219133DE
on: March 25, 2025, 09:22
New Topic

Why don´t you deliver the goods to the address directly?
chinapostv-
olunteer
Administrator
Posts: 13700
Post Re: Parcel tracking CS253219133DE
on: March 25, 2025, 09:37
New Topic

Quote from Lamy on March 25, 2025, 09:22
Why don´t you deliver the goods to the address directly?

If the English address can not be translated back to correct Chinese Address , or address is wrong and receiver can be contacted by mobile phone call, then receiver must contact China Post to arrange pickup or re-delivery.
Lamy
Newbie
Posts: 4
Post Re: Parcel tracking CS253219133DE
on: April 3, 2025, 08:18
New Topic

Dear China Post,
I got told that our client called you for clarification and that the parcel will be sent to the address mentioned on the delivery documents. Could you please confirm and updated the delivery status?
Thank you!
chinapostv-
olunteer
Administrator
Posts: 13700
Post Re: Parcel tracking CS253219133DE
on: April 3, 2025, 16:28
New Topic

CS253219133DE was delivered today. If receiver does not get the item, please ask receiver contact delivery postman phone number 17688291597
Lamy
Newbie
Posts: 4
Post Re: Parcel tracking CS253219133DE
on: December 8, 2025, 10:37
New Topic

Parcel# CS253220220DE Tracking Result
I don´t know how to start a new chat, that´s why I´m using the old one.
I urgently need to know how my customers gets the parcel?
chinapostv-
olunteer
Administrator
Posts: 13700
Post Re: Parcel tracking CS253219133DE
on: December 8, 2025, 20:21
New Topic

CS253220220DE arrived in Shanghai more than one month ago. It is still waiting the recipient to make customs clearance. Did you write the recipient's mobile phone number in the parcel? If not, recipient will have trouble to make customs clearance.

Right now you have to ask recipient to call Shanghai customs brokerage 021-64194768 immediately. The parcel will be returned if none make customs clearance in time.
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