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Author Topic: Parcel stuck in Transit
sherylvmc
Newbie
Posts: 3
Post Parcel stuck in Transit
on: February 8, 2020, 16:46
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I ordered a parcel on the 2nd of February, and it has been stuck in transit for 6 days. There has been no further updates. What does this mean?

My tracking numberr is EA505396777CN
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Parcel stuck in Transit
on: February 8, 2020, 18:50
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you need write tracking number in your question to get help.
sherylvmc
Newbie
Posts: 3
Post Re: Parcel stuck in Transit
on: February 8, 2020, 18:59
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Quote from chinapostvolunteer on February 8, 2020, 18:50
you need write tracking number in your question to get help.

I added the tracking number
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Parcel stuck in Transit
on: February 8, 2020, 20:42
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http://track-chinapost.com/startairmail.php shows EA505396777CN just left China for Malta on Feb 5. Normally it will take 2 to 3 weeks to reach Europe, you will see new update by end of Feb.
sherylvmc
Newbie
Posts: 3
Post Re: Parcel stuck in Transit
on: February 8, 2020, 20:49
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Quote from chinapostvolunteer on February 8, 2020, 20:42
http://track-chinapost.com/startairmail.php shows EA505396777CN just left China for Malta on Feb 5. Normally it will take 2 to 3 weeks to reach Europe, you will see new update by end of Feb.

does it still take 2-3 weeks if i ordered it with express shipping? the website i ordered my parcel from says it will be here in 10-18 days
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Parcel stuck in Transit
on: February 8, 2020, 23:28
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now china is suffering coronavirus outbreak, companies are required to keep closed for another 2 weeks, so parcel delay for 10 to 20 days is normal. you need some patient.
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