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Author Topic: parcel stuck in air
param
Newbie
Posts: 2
Post parcel stuck in air
on: December 6, 2019, 14:34
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I have ordered few items from ali express and it was dispatched via china post no RP811903048CN and RP811901869CN. Tracking shows it departs China on 25th November but has not reached India. It haven't take so long in past whenever I have used China post. Please clear the issue. :(

chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: parcel stuck in air
on: December 6, 2019, 15:05
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http://track-chinapost.com/startairmail.php shows both parcels were sent to airline later Nov.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Now is rush season, Parcel from China to India normally will take about 4 to 8 weeks. You need wait some more time. Once parcel arrives India, You can track these tracking numbers in India Post website and see local location status.

If your buyer protection is expiring, you need ask seller extend protection or open dispute for refund.
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