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Author Topic: Parcel Ping-Pong
janella1
Newbie
Posts: 3
Post Parcel Ping-Pong
on: September 9, 2020, 20:32
New Topic

Hello, I ordered a very small, insignificant piece of decor months ago and it still hasn't arrived. My husband has ordered two other packages from China in the last month and they have already arrived, so clearly it isn't just a quarantining issue. Based on the tracking info., it keeps getting passed back and forth between sorting centers and I can not fathom why. Also, Canada Post keeps getting informed on their end that it is about to be shipped and then it never comes. As recently as yesterday they got a notice that it would be coming, but I am not sure that that means anything at this point.
Will I ever get my package? Should I contact the seller and get them to try again with a different shipment and just collect the original from your center. This is getting very frustrating. Including list of the package's history of traveling the countryside and false promises to come to Canada. :(
Thanks

China Post Tracking Result:
2020-07-18 16:19:18 Anyang Package Received from shipper
2020-07-19 15:09:41 Anyang Depature from Local Sorting Center
2020-07-19 16:03:50 Anyang Arrival at Regional Sorting Center
2020-07-19 21:47:49 Anyang Departure from Regional Sorting Center
2020-07-20 00:18:59 Zhengzhou Arrival at Regional Sorting Center
2020-07-20 10:04:50 Zhengzhou Dispatched from Office of Exchange
2020-07-22 07:56:27 Beijing Arrival at Regional Sorting Center
2020-08-02 13:42:20 Beijing Sent to airline
2020-08-15 14:32:22 Beijing Rejected by Safety Check Point
2020-08-17 21:43:34 Zhengzhou Returned from Safety Check Point
2020-08-17 21:43:39 Zhengzhou Dispatched from Office of Exchange
2020-08-18 20:37:49 Zhengzhou Arrival at Regional Sorting Center
2020-08-18 23:00:02 Zhengzhou Departure from Regional Sorting Center
2020-08-19 11:57:41 Shanghai Arrival at Regional Sorting Center
2020-08-20 09:04:43 Shanghai Departure from Regional Sorting Center
2020-08-24 07:51:03 Shanghai Sent to airline
2020-08-29 12:54:51 Shanghai Rejected by Safety Check Point
2020-09-02 18:48:15 Zhengzhou Returned from Safety Check Point
2020-09-02 18:48:22 Zhengzhou Dispatched from Office of Exchange
2020-09-03 19:11:03 Zhengzhou Departure from Regional Sorting Center
2020-09-04 08:25:06 Beijing Arrival at Regional Sorting Center
2020-09-04 12:44:30 Beijing Sent to airline
2020-09-05 16:04:25 Beijing Rejected by Safety Check Point
2020-09-06 02:19:41 Beijing Departure from Regional Sorting Center
2020-09-08 08:35:42 Zhengzhou Returned from Safety Check Point
2020-09-08 08:35:50 Zhengzhou Dispatched from Office of Exchange

From Canada Post:
Sept. 8 8:35 am
International item has left originating country and is en route to Canada
Cncgod, China
Sept. 2 6:48 pm
International item has left originating country and is en route to Canada
Cncgod, China
Aug. 17 9:43 pm
International item has left originating country and is en route to Canada
Cncgod, China
July 20 10:04 am
International item has left originating country and is en route to Canada
Cncgod, China
8:55 am
International item processed in originating country
Cncgoa, China
July 18 4:19 pm
International item mailed in originating country
China

moderator
Administrator
Posts: 1234
Post Re: Parcel Ping-Pong
on: September 9, 2020, 22:17
New Topic

not sure what is your tracking number and what is the item inside your parcel. From your tracking result, it seems that your parcel has something with safety problem.

As time has passed almost two months, If I were you, I will cancel the order and ask seller to refund me money.

janella1
Newbie
Posts: 3
Post Re: Parcel Ping-Pong
on: September 10, 2020, 16:14
New Topic

Thanks for getting back so quickly.
Sorry, wasn't sure if I should put the tracking number on here: LZ192896323CN
Also, I that's why I'm so confused, I can't figure out why a small toy would be a "safety problem":
Box Theater Doll House DIY Kit
I have ordered miniatures from China before and never had a problem. Why would this package be any different. I would simply get my money back, except: 1) Ii would REALLY like to have that item. I have a specific purpose in mind for it. 2) I want to understand what the problem with this particular package is, so that I can possibly avoid the same thing happening in the future.

moderator
Administrator
Posts: 1234
Post Re: Parcel Ping-Pong
on: September 10, 2020, 16:52
New Topic

From your shopping link, I can see there is a small switch in your product. It seems to have battery inside. I believe this is the reason it was rejected by safety check point for so many times. Maybe your seller put some battery inside.

janella1
Newbie
Posts: 3
Post Re: Parcel Ping-Pong
on: September 11, 2020, 12:25
New Topic

Oh good, that helps clear up the mystery.
Thanks for your help.

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