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Author Topic: Parcel no. CP305990035PL
Bartosz
Newbie
Posts: 3
Post Parcel no. CP305990035PL
on: September 16, 2025, 22:49
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Good morning,
My parcel no. CP305990035PL has been in customs since August 14, 2025.
Unfortunately, I have no information about the status of the shipment.
Please help me clarify this matter. What can I do to ensure the shipment reaches its intended recipient?

Best regards and thank you,
Bartosz
chinapostv-
olunteer
Administrator
Posts: 13705
Post Re: Parcel no. CP305990035PL
on: September 17, 2025, 02:38
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CP305990035PL arrived at Guangzhou over one month. The recipient has never made customs clearance. Did you write recipient's cell phone number in the parcel? If yes, the recipient should have a text notice from China Post to make online customs clearance.
Bartosz
Newbie
Posts: 3
Post Re: Parcel no. CP305990035PL
on: September 18, 2025, 23:12
New Topic

Thank you for the information.
The package likely didn't include a phone number.
I'll ask the recipient to contact you, or I'll send the recipient's phone number.
I hope this matter is resolved quickly.

Best regards,
Bartosz Sidorczuk
chinapostv-
olunteer
Administrator
Posts: 13705
Post Re: Parcel no. CP305990035PL
on: September 19, 2025, 01:28
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You need to ask recipient call 11185 , the will guide him to make customs clearance

Bartosz
Newbie
Posts: 3
Post Re: Parcel no. CP305990035PL
on: October 5, 2025, 22:08
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Unfortunately, I am unable to contact the recipient.
Please let me know what will happen to the package if the recipient fails to clear customs.

Best regards,
Bartosz Sidorczuk
chinapostv-
olunteer
Administrator
Posts: 13705
Post Re: Parcel no. CP305990035PL
on: October 5, 2025, 22:37
New Topic

parcel will be returned to Poland by ocean ship in next 2 to 3 months.
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