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Author Topic: Parcel# CA886110841DE
stella
Newbie
Posts: 1
Post Parcel# CA886110841DE
on: May 24, 2024, 01:53
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5/18/2024 12:47 PM Item presented to import Customs

It's been almost 1 week stuck in customs clearance.
Anything wrong? Do I need to do anything or just keep waiting?
I didn't receive any mobile call or email.
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Parcel# CA886110841DE
on: May 24, 2024, 02:10
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CA886110841DE is waiting for customs declaration by receiver. Did you write the receiver's mobile phone number in the parcel? If yes, receiver should have got a text message from China Post. The text message has a code which allows him to make customs clearance through an APP.

If you didn't write receiver's mobile phone in the parcel, the procedure might be quite complicated, receiver have to call 021-64194768 and they will tell him how to make customs clearance in person.

Once the customs clearance is done, China Post will deliver the goods to receiver.

If receiver don't make customs clearance, the parcel will be returned to Germany after 2 months.
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