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Author Topic: Packages are stuck at customs
Ahuvaitz
Newbie
Posts: 4
Post Packages are stuck at customs
on: July 26, 2019, 18:54
New Topic

Hello, I’ve sent 2 packages on May and the packages stuck at customs, what can I do to advance it?
The tracking number are:
Cc067715110il
Cc067715106il
Thank you
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: Packages are stuck at customs
on: July 26, 2019, 19:44
New Topic

Both parcels are in Shenzhen customs warehouse. You need ask receiver call china post hotline 11185 to arrange pickup. Some duty might need to be paid.
Ahuvaitz
Newbie
Posts: 4
Post Re: Packages are stuck at customs
on: July 27, 2019, 13:30
New Topic

Thank you, I’ll try that.
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