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Author Topic: Packages are stuck at customs
Ahuvaitz
Newbie
Posts: 4
Post Packages are stuck at customs
on: July 26, 2019, 18:54
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Hello, I’ve sent 2 packages on May and the packages stuck at customs, what can I do to advance it?
The tracking number are:
Cc067715110il
Cc067715106il
Thank you
chinapostv-
olunteer
Administrator
Posts: 14426
Post Re: Packages are stuck at customs
on: July 26, 2019, 19:44
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Both parcels are in Shenzhen customs warehouse. You need ask receiver call china post hotline 11185 to arrange pickup. Some duty might need to be paid.
Ahuvaitz
Newbie
Posts: 4
Post Re: Packages are stuck at customs
on: July 27, 2019, 13:30
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Thank you, I’ll try that.
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