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Author Topic: Package stuck in customs
Dklamm
Newbie
Posts: 10
Post Package stuck in customs
on: September 19, 2019, 22:29
New Topic

Can someone please help me look into my package?

It is stuck in customs for the past ten days. The tracking number is EZ052186521US.

Thank you!!

-David
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Package stuck in customs
on: September 19, 2019, 23:55
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EZ052186521US has no arrival record in China Post database, It has arrived China yet.
Dklamm
Newbie
Posts: 10
Post Re: Package stuck in customs
on: September 20, 2019, 03:15
New Topic

According to the USPS site, the package arrived in China on September 9th. Please see the following hyperlink:
http://tools.usps.com/go/TrackConfirmAction?tLabels=EZ052186521US&utm_source=expected&utm_medium=email&utm_content=tracking-number&utm_campaign=trackingnotify
chinapostv-
olunteer
Administrator
Posts: 46757
Post Re: Package stuck in customs
on: September 20, 2019, 03:35
New Topic

the parcel is hold in China customs in Guangzhou. not release to China Post yet. Not sure reason why china government hold this parcel. You might need contact USPS to file an investigation.
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