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Author Topic: Package rejected, what now?
Andgro
Newbie
Posts: 2
Post Package rejected, what now?
on: August 6, 2020, 11:46
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Track and trace for Parcel# EV927708367CN tells it is rejected.
Wat does this mean and when will i receive my order?
Thanks for reply.

cphelper
Pro
Posts: 423
Post Re: Package rejected, what now?
on: August 7, 2020, 04:11
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http://track-chinapost.com/result_china.php?order_no=EV927708367CN shows the parcel was rejected by safety check point on Aug.2,  this is usually caused by the parcel contains forbidden item.
if your parcel contains  forbidden item, the parcel will return to the seller, you could  not get the goods. but if it has not, it should be resend to airline again.
suggest you wait patiently and pay attention to the parcel status.
Andgro
Newbie
Posts: 2
Post Re: Package rejected, what now?
on: August 15, 2020, 18:01
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Thx for your reply.
There has not been an update in the track & trace since August 9th. Is this normal?

admin
Pro
Posts: 1067
Post Re: Package rejected, what now?
on: August 15, 2020, 20:55
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Quote from Andgro on August 15, 2020, 18:01
Thx for your reply.
There has not been an update in the track & trace since August 9th. Is this normal?

this is quite normal. Actually no news is good news which means your parcel should have already passed safety scan. Next time will take very long time until it arrives Belgium. Please be patient.
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