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Author Topic: Package not Arrived
malickbg
Newbie
Posts: 1
Post Package not Arrived
on: May 2, 2020, 16:27
New Topic

Hello,
I would like to know the status of my order #34454, Tracking #LY054345115CN. Tracking says it is enroute since 25 Mar 20. Please help with status.
Thanks,
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Package not Arrived
on: May 2, 2020, 18:18
New Topic

http://track-chinapost.com/startairmail.php shows LY054345115CN was shipped from China to USA on MAR 27. It was sent to Guangzhou airport on Mar 28. It is still in the airport waiting for flight space to USA.

Coronavirus has cancelled more than 90% airline space to USA. China Post has serious shipping space shortage. So some delay is normal, no need worry. Please wait one or two more weeks to see what will happen.

After parcel arrives USA, USPS website will show arrival info.

If your buyer protection is expiring, you might need to open dispute to claim your money back first. After you get the parcel in future, then pay back to seller.
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