China Post Forum

Have a question about your parcel?
Pick a forum and start a new topic — our volunteers usually reply within 24 hours.
✍️ Write New Post

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: Package late
ADDUB2
Newbie
Posts: 3
Post Package late
on: March 21, 2020, 22:37
New Topic Log in / Register to reply

My package hasn't moved in 24 days and is past delivery date
chinapostv-
olunteer
Administrator
Posts: 14468
Post Re: Package late
on: March 21, 2020, 22:43
New Topic Log in / Register to reply

You need write tracking number in the question, otherwise none can help you.
ADDUB2
Newbie
Posts: 3
Post Re: Package late
on: March 22, 2020, 01:49
New Topic Log in / Register to reply

LO814313297CN
chinapostv-
olunteer
Administrator
Posts: 14468
Post Re: Package late
on: March 22, 2020, 02:02
New Topic Log in / Register to reply

http://track-chinapost.com/startairmail.php shows LO814313297CN was shipped from Shanghai to Canada on Feb 28.

Coronavirus outbreak has caused serious airline space shortage (80% airline to Canada were cancelled). You need wait some more time(at least 2 to 4 more weeks).

Once parcel arrives Canada, Canada Post website will show arrival information.
ADDUB2
Newbie
Posts: 3
Post Re: Package late
on: March 22, 2020, 02:55
New Topic Log in / Register to reply

but this shipped a while before the corona virus should have affected it and its been "handed over to airline" for 24 and its already past the 30 days maximum arrival time
chinapostv-
olunteer
Administrator
Posts: 14468
Post Re: Package late
on: March 22, 2020, 03:08
New Topic Log in / Register to reply

coronavirus outbreak in china in early Jan, and China government started cancellation of airline since Jan 23,2020.Your parcel was shipped in a very bad time. "sent to airline" only means the parcel was given to airline warehouse and start to wait for space, it is far from catching a flight to Canada.
Pages: [1]


Share the post "China Post Forum"