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Author Topic: Package held in customs
julia02
Newbie
Posts: 2
Post Package held in customs
on: December 15, 2018, 13:20
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My package from USA says it is being held in customs at Shenzhen EMS since November 20. Is there any way to get this package? Tracking # EW003432172US

chinapostv-
olunteer
Administrator
Posts: 14383
Post Re: Package held in customs
on: December 15, 2018, 15:23
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EW003432172US arrived Shenzhen customs on nov 20. it seems to have customs clearance problem.

You need ask receiver call china post hotline 11185 and ask for delivery detail.

julia02
Newbie
Posts: 2
Post Re: Package held in customs
on: December 15, 2018, 23:14
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Thank you!

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