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Author Topic: package hasnt arrived
kaylagreen-
sage
Newbie
Posts: 2
Post package hasnt arrived
on: December 27, 2019, 20:34
New Topic

I ordered my package over a month ago & i still have no updates. it says it has been processed through ems in china & no update since november 14. LS138056727CN is the tracking number. pls help
chinapostv-
olunteer
Administrator
Posts: 46671
Post Re: package hasnt arrived
on: December 27, 2019, 21:45
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http://track-chinapost.com/result_china.php?order_no=LS138056727CN shows the parcel was shipped from Zhengzhou to USA on Nov 14. Normally such parcel should arrive USA in 2 to 3 weeks.your parcel might be lost.

You need open dispute to seller for refund.
kaylagreen-
sage
Newbie
Posts: 2
Post Re: package hasnt arrived
on: December 28, 2019, 00:42
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The seller takes forever to respond.. are you sure its lost? this has been such a hassle.
chinapostv-
olunteer
Administrator
Posts: 46671
Post Re: package hasnt arrived
on: December 28, 2019, 01:10
New Topic

Based on our stat, if your ePacket has not come over 40 days , it has more than 90% chance to be lost.
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