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Author Topic: Order still On Route status
Seren
Newbie
Posts: 1
Post Order still On Route status
on: January 12, 2020, 22:07
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I made a purchase on November 21, 2019 and it was supposed to be delivered maximum of 10-14 business days. I have the tracking number RP824142827CN and the latest update was December 26, 2019 and it's still on route status. It's already January 12 and still no update for it. Is there anyway to follow up on my order ?
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Order still On Route status
on: January 13, 2020, 00:23
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http://track-chinapost.com/result_china.php?order_no=RP824142827CN shows the parcel was sent to airline on Dec 27.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Such register airmail Parcel is very slow. Travel time from China to Canada normally will take about 4 to 10 weeks. You need wait some more time.

If your buyer protection is expiring, you need ask seller extend protection or open dispute to aliexpress for refund.
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