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Author Topic: Order not received
rula
Newbie
Posts: 1
Post Order not received
on: October 21, 2026, 20:19
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Tracking number ZS20535397799
My order #Selvanco4961164, confirmed on 19 September, has not arrived. However, the tracking information states that the package was successfully delivered today.

Could you please investigate this issue and confirm where and to whom the package was delivered?

As I have not received my order, I would appreciate a prompt resolution. 
chinapostv-
olunteer
Administrator
Posts: 15791
Post Re: Order not received
on: October 21, 2026, 21:24
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ZS20535397799 was delivered in SE Solna 171 47 DELIVERED on Oct 21.

If you didn't get the parcel, you must be a victim of a complicated shopping scam. The cheater shipped some cheap junk to another address in your area because he/she needs a "Delivered" tracking result in order to get payment from online payment authority(paypal, shopify etc).

Read following article to know these cheater's game detail and how to avoid such scams in future:
https://track-chinapost.com/?p=1150
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