Good evening. I am from Brazil and I placed an order via the app Shop from the seller TweedsGoods. I order a 10cm Lestat plushie on the 8th of August of 2026, and as expected and instructed by the seller, my order had supposedly arrived two days ago on the China Post warehouse. However, today at approximately 2:50 pm GMT-3, I received an email with all of my shipping information and my China Post tracking number which is LZ493204061CN . When I accessed my tracking number, the most recent status of my order was stated as “Canceled”, and that it was being shipped back to the sender, even though my address was correct and there was no information missing. What is going to happen to my money or my order?

Respectfully, Kurt.