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Author Topic: No Contact, No Parcell
AeroSys
Newbie
Posts: 2
Post No Contact, No Parcell
on: March 17, 2026, 15:57
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Hello,

I ordered and paid for a drone from China. The package appears to have been shipped, but unfortunately it was returned due to an error by the Austrian postal service.

At the moment, I am unable to obtain any information about the seller or the original sender of the item. I would like to know how I can get further information or recover my money in case it is not possible to receive the item.

I also have some suspicion that this might be a case of fraud. Perhaps someone who has experienced a similar situation can provide advice.

I have the tracking number, phone number, and invoice available.

Company Name: Shenzhen Zhongyuansheng Trading Co., Ltd.
Trackingnumber: LZ372993057CN
Contact Name: Chen, +85257355689

Thank you in advance.
chinapostv-
olunteer
Administrator
Posts: 15022
Post Re: No Contact, No Parcell
on: March 17, 2026, 16:15
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LZ372993057CN was returned to shipper in China on Mar 17. You can not get it anymore. Please contact your credit card bank and claim refund

AeroSys
Newbie
Posts: 2
Post Re: No Contact, No Parcell
on: March 17, 2026, 16:20
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I know that it was returned, but i did not get any information from the shipper.
I can't claim a refund with my bank-account, the seller will have to arrange the refund... that's the problem which i have
chinapostv-
olunteer
Administrator
Posts: 15022
Post Re: No Contact, No Parcell
on: March 18, 2026, 01:51
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Quote from AeroSys on March 17, 2026, 16:20
I know that it was returned, but i did not get any information from the shipper.
I can't claim a refund with my bank-account, the seller will have to arrange the refund... that's the problem which i have

if you paid with credit card, you can file a charge back against fraud.
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