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Author Topic: Need updates
Tinarose
Newbie
Posts: 1
Post Need updates
on: July 3, 2020, 15:27
New Topic

LY041663361CN
Please update this package that was ordered on March 22, 3020 The tracking is too confusing. I can't tell if it was cancelled due to the virus or is still on the way.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Need updates
on: July 4, 2020, 03:52
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The package was received by China Post on Mar. 29 and was returned twice from airport for security check problems. The latest status is the package was sent to airlines on May 15 and no update after. On average it takes about 2 month to USA after China Post received the package, but some package took 115 days to arrive. Your package was received by China post 3 month ago, it might still arriving but it has higher probability of being lost. You might consider asking for buyer protection period if it is running out soon, or open dispute for a refund

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