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Author Topic: My package has not moved.
Candy123
Newbie
Posts: 15
Post My package has not moved.
on: September 26, 2019, 20:54
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Please help track my package it has not moved in a week .i dont understand why.my tracking number is LW654067735CN
chinapostv-
olunteer
Administrator
Posts: 46653
Post Re: My package has not moved.
on: September 26, 2019, 23:34
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http://track-chinapost.com/result_china.php?order_no=LW654067735CN shows the parcel was shipped From China Post Guangzhou office to US on Nov 19.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Guangzhou,China or customs warehouse in LAX airport,US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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