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Author Topic: Incorrect mailing address
Guest
Newbie
Posts: 3
Post Incorrect mailing address
on: August 8, 2019, 23:19
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Hello i believe the sender incorrectly put in my mailing address as my package is at a dead stop until you can contact Canada post with the correct address.It was put in as a ZIP CODE and not a POSTAL CODE as it should be. Tracking number is LT773563151CN Thanks
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: Incorrect mailing address
on: August 8, 2019, 23:31
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LT773563151CN is an ePacket from China to USA not Canada. I believe your seller printed wrong address in the parcel or gave you wrong tracking number.
Guest
Newbie
Posts: 3
Post Re: Incorrect mailing address
on: August 8, 2019, 23:55
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I know they printed the wrong address thats what i stated is there a way for you to fix it on your end?
chinapostv-
olunteer
Administrator
Posts: 46650
Post Re: Incorrect mailing address
on: August 9, 2019, 00:05
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You can not change address after parcel is shipped. Your seller made irrevocable mistake. Then only thing you can do is to open dispute to paypal/aliexpress for refund.
Guest
Newbie
Posts: 3
Post Re: Incorrect mailing address
on: August 9, 2019, 02:00
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How do i deactivate this account i no longer need it
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